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Find ya a different dealership, these guys are jokes for anything more than an oil change... and I wouldn't even use them for that. I have the same problem with my local Honda shop and they are one of the largest in the midwest. Closest shop to me worth a crap is almost an hour away but I don't it. I get a fun relaxing ride to and from there and the people there are extremely awesome. If it wasn't so far, I would be ordering small and large parts from them as well, but the parts guys at my local Honda are pretty good, just not the wrenches.
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