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Preload is for the initial suspension setting and can be...........wait.....should be adjusted for each rider and if the rider rides two up or not. Usually this is called setting the sag. IA group I rie with has had a few sag parties for our riders and those we have set have said their bike rides and turns much better. It does, to some extent, make the suspension softer or stiffer, but only as relates to the non-moving machine. For softer or stiffer settings while moving, you would need to adjust the compression/rebound settings. The link that Mac gave should be a good starting point.
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