The VTEC 15/ 16K service...

Interesting one todayPhoned for an appointment 3 weeks ago, told the service rep that this was the 'big one' so that he could look for a suitable space on their calendar. Was given a date about 10 days out, on a Tuesday.
Took the bike in on the Saturday before. Got the call to pick it up on the following Friday, went in Saturday to pick it up again.
Recall work done, new tires paid for by friend were done. Service was not.

Fair enough, we can all make mistakes. The service guy was apologetic, and said they'd get to it Tuesday.
Call in this AM (Thursday) and was told they'd just started working on it. Got a phone call 15 minutes later to say that the bike would only be ready next week: no plugs in stock, and no 'special valve tool' in the shop, so had to order from Honda....

This is a dealer that has been around for years, and isn't that small. And they've never serviced a VTEC before?


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On Thu May 15 2008 4:07:20 pm Tony Shelver wrote:
> Interesting one todayPhoned for an appointment 3 weeks ago, told the
> service rep that this was the 'big one' so that he could look for a
> suitable space on their calendar. Was given a date about 10 days out, on a
> Tuesday. Took the bike in on the Saturday before. Got the call to pick it
> up on the following Friday, went in Saturday to pick it up again. Recall
> work done, new tires paid for by friend were done. Service was not.
>
> Fair enough, we can all make mistakes. The service guy was apologetic, and
> said they'd get to it Tuesday. Call in this AM (Thursday) and was told
> they'd just started working on it. Got a phone call 15 minutes later to
> say that the bike would only be ready next week: no plugs in stock, and no
> 'special valve tool' in the shop, so had to order from Honda....
>
> This is a dealer that has been around for years, and isn't that small. And
> they've never serviced a VTEC before?

It sure sounds that way to me.

I think I would be looking for someone who is a little more knowledgeable and
organized.

--
Jerry

In the crusade to abolish personal responsibility, we will soon be required to
devote all our time, energy, money and any other resources to protecting the
stupid from themselves. And then if we fail, we will be required to pay
compensation.
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>> Got a phone call 15 minutes later to say no 'special valve tool'
>> in the shop, so had to order from Honda....
This is a dealer that has been around for years, and isn't that small. And
they've never serviced a VTEC before? <<


Ruh Roh! Good luck.



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I realize that the VTEC valve chek/adj is much more complicated, but for
my 4G bike, the place that does mine is great.
I give them plenty of notice, usually several weeks. I have the bike
waiting for them cold when they open and they have it ready before they
close that night

They are a clean and honest shop. I have been in the service area while
they are working on my bike, so I know the actual work is being performed.

Just a data point...

Paul in SoCal, bike is almost ready for its 171,000 valve check.



"Mick"
Sent by: vfr-bounces@xxxxxx
05/15/2008 03:27 PM

To
"Tony Shelver" ,
cc

Subject
Re: The VTEC 15/ 16K service...






>> Got a phone call 15 minutes later to say no 'special valve
tool'
>> in the shop, so had to order from Honda....
This is a dealer that has been around for years, and isn't that small.
And
they've never serviced a VTEC before? <<


Ruh Roh! Good luck.



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And the name of the shop???

Digger
The more I learn about people, the more I like my dog
'94 VFR, '02 919

On May 15, 2008, at 3:43 PM, Paul.Smith@xxxxxx wrote:

>
> I realize that the VTEC valve chek/adj is much more complicated, but
> for my 4G bike, the place that does mine is great.
> I give them plenty of notice, usually several weeks. I have the
> bike waiting for them cold when they open and they have it ready
> before they close that night
>
> They are a clean and honest shop. I have been in the service area
> while they are working on my bike, so I know the actual work is
> being performed.
>
> Just a data point...
>
> Paul in SoCal, bike is almost ready for its 171,000 valve check.
>
>
> "Mick"
> Sent by: vfr-bounces@xxxxxx
> 05/15/2008 03:27 PM
>
> To
> "Tony Shelver" ,
> cc
> Subject
> Re: The VTEC 15/ 16K service...
>
>
>
>
>
> >> Got a phone call 15 minutes later to say no 'special
> valve tool'
> >> in the shop, so had to order from Honda....
> This is a dealer that has been around for years, and isn't that
> small. And
> they've never serviced a VTEC before? <<
>
>
> Ruh Roh! Good luck.
>
>
>
> _______________________________________________
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> For subscription and delivery options:
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>
> This message is intended solely for the designated recipient(s). It
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> confidential or proprietary information and may be subject to
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> designated
> recipient you may not review, copy or distribute this message.
> If you receive this in error, please notify the sender by reply e-mail
> and delete this message. Thank you.
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My shop said that it usually is unnecessary to do the valves, until it
presents itself to be a problem.

I took my bike for service the other day for 15KM check-up too. Runs so
much better afterwards,
and that slight vibration is gone.

-turgut

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Mission Motorsports in Irvine CA





tookhul@xxxxxx
Sent by: vfr-bounces@xxxxxx
05/15/2008 04:37 PM

To
Paul.Smith@xxxxxx
cc
vfr@xxxxxx
Subject
Re: The VTEC 15/ 16K service...






And the name of the shop???

Digger
The more I learn about people, the more I like my dog
'94 VFR, '02 919

On May 15, 2008, at 3:43 PM, Paul.Smith@xxxxxx wrote:


I realize that the VTEC valve chek/adj is much more complicated, but for
my 4G bike, the place that does mine is great.
I give them plenty of notice, usually several weeks. I have the bike
waiting for them cold when they open and they have it ready before they
close that night

They are a clean and honest shop. I have been in the service area while
they are working on my bike, so I know the actual work is being performed.


Just a data point...

Paul in SoCal, bike is almost ready for its 171,000 valve check.


"Mick"
Sent by: vfr-bounces@xxxxxx
05/15/2008 03:27 PM


To
"Tony Shelver" ,
cc

Subject
Re: The VTEC 15/ 16K service...








>> Got a phone call 15 minutes later to say no 'special valve
tool'
>> in the shop, so had to order from Honda....
This is a dealer that has been around for years, and isn't that small. And

they've never serviced a VTEC before? <<


Ruh Roh! Good luck.



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In a message dated 5/16/08 6:10:35 AM, Paul.Smith@xxxxxx writes:


>
> Mission Motorsports in Irvine CA
>
>
>
What does a valve check run you over there?
-greginLA



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