OEM Hard Case Issue

Discussion in '8th Generation 2014-Present' started by Vulcanator, Aug 21, 2019.

  1. Vulcanator

    Vulcanator New Member

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    Guys,

    Bought the OEM hard luggage for my bike. During my recently completed road trip the right case became partially detached at the rear hook (attached photo is a representation). This caused the bottom of the case to bang against the exhaust end cap causing some damage. There's also some damage to the attach point on the bike. My question to all those who own the OEM luggage-have you encountered the same issues, and what remedy did you do?

    I'm hoping Honda warranty's their accessories. I have submitted an enquiry to American Honda, and await their response.



    IMG_0232.jpg IMG_0233.jpg IMG_0235.jpg IMG_0234.jpg
     

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  2. sudolea

    sudolea New Member

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    If the damage annoys you, it won't be the big cost to replace that exhaust ring. On the other hand, I have the original OEM cases. Provided the rubbers are correctly mounted, I don't see any chance, if you fixed the luggage correctly (so : also pushing down the luggage's handle down), how the L/R case(s) can jump out of their locations (as that seems to have been the case, if I understand it correctly)... Just a silly question : maybe the luggage's weight was a little high ? But even then, it seems to me there would be parts that would break off rather than have the cases slip out of their fittings.
     
  3. Economist

    Economist New Member

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    I have been using the factory cases for more than a year and have never had this problem.
     
  4. fink

    fink Member

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    Mine has had the cases since new and I have done goodness now how many thousands of miles with them on and not a mishap. I could suggest 2 things.

    Operator error. ie not put on correctly, such as slotted in place with the locking handles in the up position and left that way. Because they wont move once the handles are down.

    or your missing the black rubber on the rear of the pillion pegs, but that would only cause it to flap about a bit.
     
  5. ALAN553

    ALAN553 New Member

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    You probably missed that hook tab because once’s it’s on there and handle push down, it’s not moving
     
  6. Vulcanator

    Vulcanator New Member

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    Guys, I promise you. I was very careful in installing the cases. After the first unlatch event. I even shimmed the recess where the retractable latch inserts so the case clamps on a little firmer, but to no avail. Honda have already got back to me. I plan to visit my dealer who sold me the cases to see if we can resolve this.
     
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  7. sudolea

    sudolea New Member

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    I can only think of a broken/malfunctioning fixation mechanism, then ( = the raising part not properly closing - i.e. not raising enough - when pressing down the pannier's lever)
     
  8. Vulcanator

    Vulcanator New Member

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    Update: My cases have been replaced under warranty. Compared to the old cases there is a more positive engagement of the latch when you close the handles. The cases are more secure on the bike. It's as if the latching system clamps with more authority. Top marks for my local dealer for taking care of this. Now getting my damaged parts replaced by Honda is proving to be more bureaucratic than necessary. I have a work assignment that keeps me out of town for 6 weeks. I'll have to pick this up when I get back home.
     
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  9. Coyote Chris

    Coyote Chris New Member

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    OK, I'll bite. I just put mine on....no instructions.... I put on my rubber buggy baby bumpers like in this photo. I have no idea where the reflectors go unless I am suppose to screw them into the rear of the panniers.....my mounts seem secure. ;) vfr pannier 1.JPG
     
  10. fink

    fink Member

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    Instructions can be downloaded from powersports Honda
     
  11. sudolea

    sudolea New Member

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    Well hidden by Honda, I admit ! They can be found here... The US link doesn't work for me, but there seems to be a similar link for the US manuals - I just copy it hereafter, they may work for you : http://powersports.honda.com/accessories.aspx
     
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  12. Coyote Chris

    Coyote Chris New Member

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    Thanks! Who knew? The first link worked wonderfully and I downloaded the PDF. They addressed everything but the reflectors.....The main thing is I have the rubber buggy baby bumpers on correctly. Love these panniers. Just as good as my FJR ones....
     
  13. sudolea

    sudolea New Member

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    I noticed there are 2 versions around at the time I was adapting my panniers's inner key cylinders. I bet it's this one you need (see attachment). In that one, the reflectors are mentioned indeed !!!
     

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  14. Coyote Chris

    Coyote Chris New Member

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    Thank you! Another mystery solved. I am thinking about a more (flat) stickon reflector, actually....
     
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