I can relate. I think there is an inherent belief that something mass manufactured has a better chance of being good. Even with the advent of the internet, there is still some hesitation on dealing with an unknown entity. I'm not saying this is right, but that it seems so. I have a local upholstery guy and I trust him to be honest, but he really doesn't do a lot of motorcycle seats. I did have him do one and he did a great job for a good price, but I was still leery of him the first time I dropped something off there.